Delivery of your product/s is done with great care by the Gorilla Sports Australia team.
Orders placed before 12pm will be dispatched from our Brookvale NSW warehouse on the same day.
TRACKING YOUR ORDER
Once your order has been dispatched by our warehouse you will receive your tracking number via email. Please email us at email@example.com if you do not receive a tracking number or would like it resent.
The "estimated delivery date" for pre ordered products is our expected delivery date into our warehouse based on current shipping schedules. These dates can vary from time to time either way. If your original "estimated delivery date" changes by more than a week either way (ie. The stock could arrive sooner or later) we will notify you directly via email.
Please allow 5 to 10 days on top of the "estimated delivery date" to receive your order.
**If you order current available stock with pre order stock you will not receive your order until all items are available to ship.
If you want the current available stock delivered immediately you will need to make two separate orders - One for Immediate and one for Pre order.
CLICK AND COLLECT
Click and Collect is only available to our Sydney based customers with collection available from our Brookvale showroom.
Click and Collect procedure as follows:
1. Place you order online and choose the "Click and Collect" shipping option during checkout.
2. You will then receive an email once your order has been received at our showroom and is ready for your collection.
3. After this second notification you can pick up your item as directed.
Pick up Location:
Showroom Address: Unit 2 / 102 Old Pittwater Rd , Brookvale Sydney NSW 2100
The Gorilla Sports / MAXXUS showroom is set up so you can come in and test our entire range. It is also our only "Click and Collect" pick up location.
We are open 7 days!
MON - FRI: 9am to 5pm
SAT: 10am to 4pm
SUN: 10am to 4pm
Please email us at firstname.lastname@example.org if you do not receive a collection email notification within 24hrs of your order.
DELIVERY & INSTALLATION SERVICE
We do offer a Sydney Metro installation service for all Crosstrainers, Treadmills, Smith Machines and all Home Gyms. All other items can be installed by us but can also be easily done by one person with limited experience.
Delivery and installation cost will vary depending on three factors:
1. The Item/s purchased
2. Your location
3. Access to site (distance from truck to site / how many stairs etc..)
If you would like to know how much delivery and installation will be for your location please email, live message or call 1300 661 060
Gorilla Sports Australia Pty Ltd
ABN: 74 633 802 418
Australian Head Office and Showrooms
Unit 2 / 102 Old Pittwater Rd
Brookvale, NSW 2100
P: 1300 661 060